Privacy Policy

Last updated: 26 August 2026

Data controller

Maxime Rose Lanman, NIF Y0659512R, Calle Real 5, local 1, 41710 Utrera, Sevilla, Spain. Contact: hello@helloabroad.eu.

Data we process

When you contact Hello Abroad by email or WhatsApp, we may process your name, contact details, message, language preference and the information you choose to provide about your enquiry. Please do not send identity documents or sensitive personal information until it is genuinely needed and an appropriate secure method has been agreed.

Purposes and legal bases

We use enquiry data to respond, understand what support you are requesting, prepare or take steps toward providing a service, keep necessary business records and protect the website. The relevant legal bases may include steps taken at your request before entering a contract, performance of a contract, compliance with legal obligations and legitimate interests in operating and securing the service.

Recipients and service providers

Data may be processed by necessary hosting, website-security, email and communications providers. If you contact us through WhatsApp, Meta/WhatsApp processes information under its own terms and privacy policy and may process data outside the European Economic Area using its stated safeguards. Data is not sold.

Retention

Enquiry information is retained only as long as reasonably necessary to respond and manage the relationship. Records connected with a service or legal obligation may be retained for the applicable limitation or statutory period.

Your rights

You may request access, rectification, erasure, restriction or portability of your personal data, or object to processing where applicable, by emailing hello@helloabroad.eu. You may also lodge a complaint with the Spanish Data Protection Agency (AEPD) at aepd.es.

Security and updates

Reasonable organisational and technical measures are used to protect personal data. This policy will be updated if the website introduces forms, analytics, newsletters, payments or materially different processing.